ThriveCart Knowledge Base

Managing Customers

  • How can customers update their personal/billing information
  • Withdrawal Button (Widerrufsbutton) Setup and Compliance
  • Canceling customer subscriptions
  • Refunding a customer
  • Upcoming & overdue payment notifications
  • Your Customer’s Subscriptions
  • How can customers access your customer hub
  • Subscriptions – Customer self-cancellation & FTC Click to Cancel
  • Resend a receipt
  • Customers & subscription self-cancellations
  • Pausing customer subscriptions
  • Card expiry notifications
  • GDPR Marketing consent checkbox
  • What is the Customer Hub?
  • Blacklist troublesome users
  • Cookie notification bar
  • Setting your customer hub language
  • Exclude PII (customer information) from the query string
  • Setting the branding (logo) for your customer hub
  • Prevent automatic cart abandonment email collection
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Categories

  • Getting Started
  • Billing & Payments
  • Creating Your Products
  • Custom Scripts & Codes
  • Integrations
  • Managing Customers
  • JV Contracts & Revenue Sharing
  • ThriveCart: PRO+ and PRO (legacy) plans
  • ThriveCart: Learn
  • The Affiliate Platform
  • The Sales Funnel
  • Physical Products
  • Reporting
  • Advanced Usage
  • Quick Tips
  • FAQs
  • ThrivePay Installments
  • Editor 2.0
  • Thrive Academy
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